Join our team
We’re looking for people who share our values and passion for the global financial markets,
With 30 years of experience in the financial industry, we value professionalism, integrity, respect and encourage the practice of good business ethics.
We believe that our strength is our people and that teamwork is key to success.
If you are eager to join a dynamic, creative and multicultural team, apply now!
Windsor Brokers is an equal opportunity Employer. All applications will be treated strictly confidential.
The role:
Our Back-Office Department is responsible to provide a swift, fast and accurate execution of client payment transactions of Clients and Business Introducers. It ensures that Clients’ payments are executed in a timely manner and in accordance with regulatory requirements. Safeguards the amendment process of all changes that are in line with the guidance and accurate reflection on our system.
The ideal candidate will possess the following qualifications/skills:
- Graduated with a College/University degree
- Excellent command of English language, both verbal and written. Additional languages such as Arabic or Farsi will be considered as a plus
- Excellent communication and interpersonal skills
- Outstanding customer communication skills
- Strong knowledge in Microsoft Office and Computer literacy
- Works independently and as a part of a team
- Ability to work under pressure and meet deadlines
- Must be eligible to work in Cyprus
The successful candidate will be accountable for:
- Inputting, processing, authorizing and reviewing deposits and withdrawals.
- Assisting and performing KYC related to payments, to ensure that all processing meets regulatory requirements.
- Resolving internal and external queries regarding payments in a timely and professional manner.
- Identifying and enhancing internal procedures, systems and controls.
- Assisting and supporting with auditing and reconciliation of payment transactions.
- Answer all emails received from clients regarding queries on payment transactions.
- Dealing with queries swiftly and effectively whilst providing an impeccable customer Service.
The successful candidate will receive:
- Salary directly dependent on candidate’s profile and experience
- Private health insurance
- 13th salary
- Provident fund
- Modern working space at a central and convenient location of Limassol close to the highway
- Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues
- Opportunities for professional learning and growth
The role:
We are looking for a passionate and self-motivated professional to join our team of Marketing team.
The Content & Social Media Specialist will be responsible for developing content for a wide range of company channels including company website, marketing campaigns, social media, emails etc. The candidate will also be responsible in managing and executing the social media strategy for the company as well as understand the client profile for each region and ensure the strategy is in line with the company’s overall vision and goals.
The ideal candidate will possess the following qualifications/skills:
- MA/MSc University Degree in Marketing or any other related subjects
- Preferably a minimum 3-5 years’ experience in similar or related position
- Proven record of excellent writing demonstrated in a professional portfolio
- Impeccable grasp of the English language, including idioms spelling and grammar.
- Ability to work independently with little or no daily supervision
- Strong interpersonal skills and willingness to communicate with colleagues, and management
- Ability to work on multiple projects with different objectives simultaneously
- Strict adherence to the style guides of each company and their policies for publication
- Good time management skills, including prioritizing, scheduling, and adapting as necessary
- Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word, Excel, Outlook, and PowerPoint
- Familiarity to the company’s brand image, products, and services
- Excellent verbal and written communication skills
- Team Player with a strong work ethic
- Able to work under pressure
- Strong detail oriented and Organizational skills
- Ability to work under pressure and meet pressing deadlines
- Must be eligible to work in Cyprus
The successful candidate will be accountable for:
- Conducting in-depth research on industry-related topics in order to develop original content.
- Developing content for marketing campaigns, banners, blogs, articles, product descriptions, social media, email and the company website.
- Proofreading content for errors and inconsistencies.
- Develop website content.
- Creating compelling headlines and body copy that will capture the attention of the target audience.
- Identifying customers’ needs and recommending new content to address gaps in the company’s current content.
- Design and implement social media strategy to align with business goals
- Set specific objectives and report on ROI
- Generate, edit, publish and share engaging content on social media daily (e.g. original text, photos, videos and news)
- Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
- Suggest and implement new features to develop brand awareness, like promotions and competitions
- Stay up to date with current technologies and trends in social media, design tools and applications
The successful candidate will receive:
- Salary directly dependent on candidate’s profile and experience
- Private health insurance
- 13th salary
- Provident fund
- Modern working space at a central and convenient location of Limassol close to the highway
- Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues
- Opportunities for professional learning and growth
The role
The Customer Support Department is responsible to interact with customers to provide and process information regarding enquiries, problems and information needed by the customers. The Customer Support Department provides and delivers professional, helpful, high quality service and assistance by the customers.
The ideal candidate will possess the following qualifications/skills:
Proven customer support experience
- Experience/background in Forex and the Financial Market is a plus
- Excellent command of the English and Arabic languages, both verbal and written
- Proficiency in the use of Microsoft Office Word, Excel, Outlook
- Strong phone contact handling skills and active listening
- Ability to work under pressure and meet deadlines
- Excellent communication and presentation skills
- Flexible to work on a weekly rotating shifts (morning/ afternoon/ night)
The successful candidate will be accountable for:
- Effectively managing the company chats, E-mails and calls
- Identifying and assessing customer’s needs to achieve satisfaction
- Receiving and handling inquiries from New Leads and clients through Phone Calls, Chat, E-mails and Portal
- Offer support to the lead/client within the specified time frame
- Updating CRM and keeping records of all communications and action taken
- Interact with other departments to solve inquires raised by clients that requires further investigation by sending tasks
- Follow up with clients and schedule call backs to ensure optimum results and customer satisfaction
- Work independently and in teams
- Follow standard processes and procedures.
The successful candidate will receive:
- Remuneration according to qualifications and experience
- Medical Insurance Scheme
- Provident Fund
- 13th Salary
- Modern working space at a central and convenient location of Limassol close to the highway
- Friendly multinational environment
- Opportunities for professional learning and growth
The ideal candidate will possess the following qualifications/skills:
- University Degree in Computer Science or related field
- Good knowledge of Microsoft SQL server and T-SQL
- Good knowledge of data management and manipulation, code management and version control
- Experience of supporting and creating SSIS packages
- Familiarity with Tableau or similar reporting package would be an advantage
- Familiarity with other databases (MySQL, postgres) would be an advantage but not required
- Strong problem-solving and analytical skills
The successful candidate will be accountable for:
- Designing, developing & maintaining efficient, reusable, and appropriate SQL solutions in Microsoft SQL Server T-SQL, and related tools.
- Defining & documenting requirements (including non-technical ones)
- Collaborating with the business and project teams to ensure that requirements are comprehensive, so that software is fit for purpose when it goes live
- Communicating with third party suppliers to understand their software APIs and integrate them with your solutions to load data
- Providing support for software solutions, including analysis, tracking and resolution.
- Reporting progress on development and escalating issues or slippages in a timely fashion, identifying remedial action to keep the project on track
- Sharing & documenting technical and domain knowledge to improve support and eliminate single points of failure
- Accurately estimating the time and materials required to complete a piece of development work
- Keeping informed of industry developments and technologies and sharing ideas and best practice with the team
The successful candidate will receive:
- Salary directly dependent on candidate’s profile and experience
- Private health insurance
- 13th salary
- Provident fund
- Modern working space at a central and convenient location of Limassol close to the highway
- Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues
- Opportunities for professional learning and growth
The ideal candidate will possess the following qualifications/skills:
- Designing and executing digital marketing campaigns across various channels such as SEO, PPC, display ads and social media, targeting the right message to the right market segment
- Experience managing conversion rate optimization and A/B testing
- Experience utilizing 1st and 3rd party data for segmentation, audience creation, targeting, and personalization
- Good understanding of the ad-tech ecosystem
- Experience with marketing analytics and attribution
- Generate reports on marketing campaign’s performance
- Recommending changes to website architecture, content, linking and other factors to improve SEM/ Display/Remarketing/SEO positions for target keywords
- Knowledge of HTML, CSS, JavaScript will be considered an advantage
The successful candidate will be accountable for:
- Good knowledge of Google Adwords and/or other RTB platforms
- A strong passion for digital marketing
- Experience in utilizing analytics tools to analyze online marketing campaigns in order to improve ROI
- Excellent verbal and written communication skills
- Basic understanding of programming and web design
- Team Player with a strong work ethic
- Able to work under pressure
The successful candidate will receive:
- Salary directly dependent on candidate’s profile and experience
- Private health insurance
- 13th salary
- Provident fund
- Modern working space at a central and convenient location of Limassol close to the highway
- Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues
- Opportunities for professional learning and growth
The ideal candidate will possess the following qualifications/skills:
- MA/MSc University Degree in Marketing or any other related subjects
- Preferably a minimum of 5 years’ experience in similar or related position
- Proven record of excellent writing demonstrated in a professional portfolio
- Impeccable grasp of the English language, including idioms spelling and grammar.
- Ability to work independently with little or no daily supervision
- Strong interpersonal skills and willingness to communicate with colleagues, and management
- Ability to work on multiple projects with different objectives simultaneously
- Strict adherence to the style guides of each company and their policies for publication
- Good time management skills, including prioritizing, scheduling, and adapting as necessary
- Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word, Excel, Outlook, and PowerPoint
- Familiarity to the company’s brand image, products, and services
- Excellent verbal and written communication skills
- Team Player with a strong work ethic
- Able to work under pressure
- Strong detail oriented and Organizational skills
- Ability to work under pressure and meet pressing deadlines
- Must be eligible to work in Cyprus
The successful candidate will be accountable for:
- Conducting in-depth research on industry-related topics in order to develop original content.
- Developing content for marketing campaigns, banners, blogs, articles, product descriptions, social media, email and the company website.
- Proofreading content for errors and inconsistencies.
- Develop website content.
- Creating compelling headlines and body copy that will capture the attention of the target audience.
- Identifying customers’ needs and recommending new content to address gaps in the company’s current content.
- Design and implement social media strategy to align with business goals
- Set specific objectives and report on ROI
- Generate, edit, publish and share engaging content on social media daily (e.g. original text, photos, videos and news)
- Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
- Suggest and implement new features to develop brand awareness, like promotions and competitions
- Stay up to date with current technologies and trends in social media, design tools and applications
The successful candidate will receive:
- Salary directly dependent on candidate’s profile and experience
- Private health insurance
- 13th salary
- Provident fund
- Modern working space at a central and convenient location of Limassol close to the highway
- Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues
- Opportunities for professional learning and growth
The ideal candidate will possess the following qualifications/skills:
- Recently Graduate
- University Degree in Computer Science or related field.
- Good knowledge of Microsoft development tools, operating systems and productivity applications OR very strong knowledge of programming concepts.
- Knowledge of C++ C#
- Willingness to continuously learn and apply new tools, 3rd party APIs and financial terminology and processes.
- Ability to work under pressure.
- Ability to meet deadlines.
- Good command of the English language, both verbal and written.
The successful candidate will be accountable for:
- Development and/or maintenance of software for the purposes of Windsor Solutions (in further text WS) and/or its clients or partners following the designs that will be provided from Analysis & Design Department.
- Preparation of setup manuals for the developed software.
- Receive requests for new development and/or maintenance, Quality Assurance bug reports, Quality Assurance code reviews from Software Development Department Manager
- Develop and/or maintain software following the designs that will be provided from Analysis & Design Department and in accordance to the coding practices and guidelines given from the Quality Assurance Department.
- Troubleshoot bug reports and apply fixes.
- Apply requested modifications from code reviews.
- Document developed software.
- Maintain the relevant development environment necessary for the implementation of the requested software
- Research for new tools, technologies related to services/libraries/components development and give proposals to the Software Development Department Manager.
- Keeping up with technology updates of the tools used in WS Software Department.
- Present developed software to the Software Development Department Manager to get approval for passing to Quality Assurance.
The successful candidate will receive:
- Salary directly dependent on candidate’s profile and experience
- Private health insurance
- 13th salary
- Provident fund
- Modern working space at a central and convenient location of Limassol close to the highway
- Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues
- Opportunities for professional learning and growth
The role
The Marketing Executive will be responsible for the strategic planning, preparation, execution and monitoring of marketing campaigns, events, materials creation, marketing communications, updating records of media contacts, conducting various research requests, handling competition processes, preparation of statistics in addition to following up of various Research and Development Marketing projects & tasks.
The ideal candidate will possess the following qualifications/skills:
- BSc/BA in Marketing, Business Administration or relevant
- Preferably a minimum 2 years’ experience in Marketing preferably in the forex sector
- A strong passion for digital marketing
- Good understanding of the ad-tech ecosystem
- Experience in utilizing analytics tools to analyze online marketing campaigns in order to improve ROI
- Ability to work independently and in teams
- Flexible and proactive working approach
- Team Player with a strong work ethic
- Ability to work under pressure and to meet deadlines
- Fluency in English and Arabic, both verbal and written is essential
- Strong detail oriented and organisational skills
- Preferably eligible to work in Cyprus
The successful candidate will be accountable for:
- Designing and executing digital marketing campaigns across various channels, targeting the right message to the right market segment
- Monitoring and preparing events, exhibitions and conferences
- Promotional activities
- Working on various projects assigned by management
- Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities
- Conducting market research
- Writing and proofreading creative copy
- Manage and grow social media accounts
- Generate reports on marketing campaign’s performance
- Knowledge of HTML, CSS, JavaScript will be considered an advantage
The successful candidate will receive:
- Remuneration according to qualifications and experience
- Medical Insurance Scheme
- Provident Fund
- 13th Salary
- Friendly multinational environment
- Opportunities for professional learning and growth
The ideal candidate will possess the following qualifications/skills:
- BSc/MSc in Computer Science or any related field
- 1-2 Years of previous experience in similar position will be considered an advantage
- Hands on experience on computer set up is a must
- Any other IT professional qualifications will be considered as an advantage
- Ability to work under pressure and meet deadlines
- Very good communication skills with all levels of people to listen users’ problems patiently
- Very good oral and written English
The successful candidate will be accountable for:
- Ensure proper function of users’ computer, software and any peripherals
- Maintain office equipment such as hardware, printers, CCTV cameras, cabling and other peripherals.
- Computer build up and OS installation
- Update and install computer’s peripheral and software according to manuals and procedures
- Register all assets of employees’ workstations and equipment
- Provide user support for computer hardware and software
- Document any hardware repair or removal
- Procurement of computer equipment
- Provide user accounts and passwords as required for systems according to manuals and procedures
- Troubleshoot computer problems
- Ability to work evenings and weekends if required
- Systems administration related to users
- Assist and coordinate with other IT professionals for design, configuration and change requests
The successful candidate will receive:
- Salary directly dependent on candidate’s profile and experience
- Private health insurance
- 13th salary
- Provident fund
- Modern working space at a central and convenient location of Limassol close to the highway
- Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues
- Opportunities for professional learning and growth
The ideal candidate will possess the following qualifications/skills:
- 2+ years of technical writing experience in technical writing of software documentation.
- Bachelor’s Degree in Computer Science, Engineering or equivalent is preferred.
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
- Experience in creating documentation for audiences with different levels of technical skill.
- Excellent writing, editing, and communication skills.
- Ability to read some programming code.
- Ability to deliver high quality documentation paying attention to detail.
- Experience working with the following tools preferred: Confluence/JIRA, Git & Github, HTML, CSS, Jinja, JavaScript, Python, Intercom, Mixpanel.
- Experience in presenting technical information in a live setting, such as classroom training, presentations, or video conference.
The successful candidate will be accountable for:
- Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
- Gather and analyse technical and product information from various sources to document new or changing product functionality.
- Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
- Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.
- Maintain a library of application documentation, cataloguing it for internal and/or external use.
- Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring a consistent “look and feel.”
- Monitor metrics on the usage of training materials as well as direct customer feedback to prioritize future training investments.
The successful candidate will receive:
- Salary directly dependent on candidate’s profile and experience
- Company health insurance
- 13th salary
- Modern working space at a central and convenient location of Limassol close to the highway
- Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues
The ideal candidate will possess the following qualifications/skills:
- Degree Law
- No Previous Experience Needed
- Excellent verbal and written communication skills in English and Greek
- Very good knowledge of Microsoft Office suite
- Ability to multitask and work under pressure to meet tight deadlines
- CySEC advance will be considered as an advantage
The successful candidate will be accountable for:
- Assisting in reviewing and drafting of Agreements.
- Assisting with general Legal Matters (corporate admin, licensing, liquidation)
- Assisting with the preparation of bank/psp forms;
- Reviewing and providing feedback on new circulars, directives, laws
- Assisting with company’s monitoring
- Providing general support and report to Legal & Compliance Director
The successful candidate will receive:
- Salary directly dependent on candidate’s profile and experience
- Company health insurance
- 13th salary
- Modern working space at a central and convenient location of Limassol close to the highway
- Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues