The successful candidate will be accountable for:

Financial Reporting:

• Coordinate with external auditors during audits and provide necessary documentation.

General Ledger Management:

• Maintain and reconcile general ledger accounts.
• Review and post journal entries to ensure accurate financial data.
• Manage the month-end and year-end closing processes.

Internal Controls:

• Develop, implement, and monitor internal controls to safeguard company assets.
• Ensure compliance with company policies and procedures.
• Identify areas for process improvement and recommend solutions.

Accounts Payable/Receivable:

• Oversee the accounts payable and receivable functions.
• Review and approve invoices, payments, and collections.
• Ensure timely and accurate payments and processing of financial transactions.

General:

• Collaborate with cross-functional teams to support business objectives.
• Lead or participate in special projects as needed.

The ideal candidate will possess the following qualifications/skills:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Minimum of 5 years of experience in accounting
• Experience in FinTech industry is a plus.
• Strong understanding of financial reporting standards and VAT.
• Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle) and advanced Excel skills.
• Excellent analytical and problem-solving abilities.
• Strong organizational skills and attention to detail.
• Ability to communicate effectively with all levels of the organization.

The successful candidate will receive

• Remuneration according to qualifications and experience
• 13th Salary
• Medical Insurance Scheme
• Provident Fund
• Company’s Group Discount Scheme
• Free Parking
• Inhouse fitness room with classes
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment
• Opportunities for professional learning and growth
• Discretionary benefits such as team building events, weekly breakfast and team outings

The ideal candidate will possess the following qualifications/skills:

• Graduated with a College/University degree.
• Excellent command of the English language, both verbal and written
• Excellent communication and interpersonal
• Outstanding customer communication skills.
• Strong knowledge in Microsoft Office and Computer literacy.
• Works independently and as a part of a team.
• Ability to work under pressure and meet deadlines.
• Must be eligible to work in Cyprus.

The successful candidate will be accountable for:

• Inputting, processing, authorizing and reviewing deposits and withdrawals.
• Assisting and performing KYC related to payments, to ensure that all processing meets regulatory requirements.
• Resolving internal and external queries regarding payments.
• Identifying and enhancing internal procedures, systems and controls.
• Assisting and supporting with auditing and reconciliation of payment transactions.
• Answer all emails received from clients regarding queries on payment transactions.
• Dealing with queries.

The successful candidate will receive:

• Remuneration according to qualifications and experience
• 13th Salary
• Medical Insurance Scheme
• Provident Fund
• Company’s Group Discount Scheme
• Free Parking
• Inhouse fitness room with classes
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment
• Opportunities for professional learning and growth

The role

The Customer Support Department is responsible to interact with customers to provide and process information regarding enquiries, problems and information needed by the customers. The Customer Support Department provides and delivers professional, helpful, high quality service and assistance by the customers.

The ideal candidate will possess the following qualifications/skills:

• Proven customer support experience
• Experience/background in Forex and the Financial Market is a plus
• Excellent command of the English and Arabic languages, both verbal and written
• Proficiency in the use of Microsoft Office Word, Excel, Outlook
• Strong phone contact handling skills and active listening
• Ability to work under pressure and meet deadlines
• Excellent communication and presentation skills
• Flexible to work on a weekly rotating shifts (morning/ afternoon/ night)

The successful candidate will be accountable for:

• Effectively managing the company chats, E-mails and calls
• Identifying and assessing customer’s needs to achieve satisfaction
• Receiving and handling inquiries from New Leads and clients through Phone Calls, Chat, E-mails and Portal
• Offer support to the lead/client within the specified time frame
• Updating CRM and keeping records of all communications and action taken
• Interact with other departments to solve inquires raised by clients that requires further investigation by sending tasks
• Follow up with clients and schedule call backs to ensure optimum results and customer satisfaction
• Work independently and in teams
• Follow standard processes and procedures.

The successful candidate will receive:

• Remuneration according to qualifications and experience
• Medical Insurance Scheme
• Provident Fund
• 13th Salary
• Company’s Group Discount Scheme
• Inhouse fitness room with classes offered
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment
• Opportunities for professional learning and growth

The ideal candidate will possess the following qualifications/skills:

• • • • Bachelor’s Degree in graphic design
      • 2-5 years of graphic design experience or a degree-level professional qualification relevant to graphic design
      • Possession of creative fair, versatility conceptual and visual ability
      • Proficiency in the use of Adobe Creative Cloud Suite (such as Adobe Photoshop, Illustrator, InDesign, After Effects, Html banners)
      • Professionalism regarding time and deadlines
      • Knowledge of the financial industry will be considered an advantage
      • Excellent oral and written communication skills in English

The successful candidate will be accountable for:

• • • • Designing static and animated banners for use online campaigns and web pages.
      • Maintaining the company brand look and guidelines
      • Preparing designs across a range of media channels
      • Designing offline artwork for print
      • Preparing Landing pages that work
      • Taking a role in the Marketing department
      • UI, UX Design experience will be considered an advantage

The successful candidate will receive:

• • • • Remuneration according to qualifications and experience
      • Medical Insurance Scheme
      • Provident Fund
      • 13th Salary
      • Company’s Group Discount Scheme
      • Inhouse fitness room with classes offered
      • Modern working space at a central and convenient location of Limassol close to the highway
      • Friendly multinational environment
      • Opportunities for professional learning and growth

The ideal candidate will possess the following qualifications/skills:

• Bachelor’s degree in Marketing, Business, or related field.
• Proven experience in marketing operations, campaign coordination, or a similar role.
• Strong analytical skills and proficiency in data analysis tools.
• Familiarity with marketing technologies and tools (CRM, marketing automation, analytics platforms, etc.).
• Excellent organizational and project management skills.
• Ability to work collaboratively in a team environment.
• Strong communication skills with the ability to convey complex ideas effectively.

Preferred Qualifications:

• Certification in marketing operations or relevant field.
• Experience with project management methodologies (Agile, Scrum, etc.).
• Proficiency in using marketing automation platforms and CRM systems.

This position offers an exciting opportunity for an individual passionate about optimizing marketing operations and contributing to the success of our marketing initiatives. If you are driven, detail-oriented, and thrive in a dynamic team environment, we encourage you to apply and be a part of our innovative marketing team.

The successful candidate will be accountable for:

• Campaign Coordination: Manage the coordination and execution of marketing campaigns across various channels, ensuring seamless implementation and alignment with marketing objectives.
• Process Optimization: Develop, document, and refine marketing processes to enhance efficiency, scalability, and effectiveness. Identify areas for improvement and implement solutions for streamlined workflows.
• Marketing Technology Management: Oversee and manage marketing tools and technologies, collaborating with the team to leverage these tools effectively, and providing support for troubleshooting and optimizing their use.
• Cross-Functional Collaboration: Collaborate with internal teams such as sales, product, and design to ensure alignment and integration of marketing strategies with overall business objectives.
• Quality Assurance: Perform quality checks on marketing materials and content to ensure brand consistency and compliance with company standards.
• Documentation and Training: Maintain documentation of marketing processes and procedures. Provide training and support to team members on new tools, processes, and best practices.
• Email Campaign Management: Oversee the planning, execution, and analysis of email marketing campaigns, ensuring they align with marketing objectives and target audience needs.
• Email Platform Expertise: Utilize in-depth knowledge and hands-on experience with email marketing platforms, to create, schedule, and optimize campaigns effectively.
• Segmentation and Targeting: Implement segmentation strategies to personalize and target email campaigns, ensuring maximum engagement and conversions.
• Performance Analysis: Analyze key metrics, such as open rates, click-through rates, and conversions, to assess the performance of email campaigns. Make data-driven recommendations for improvement.
• Compliance and Best Practices: Ensure compliance with email marketing regulations (e.g., CAN-SPAM, GDPR) and stay updated on industry best practices to enhance campaign effectiveness.
• Testing and Optimization: Conduct A/B tests on various elements of email campaigns (subject lines, content, timing, etc.) to optimize performance and engagement.

The successful candidate will receive:

• Remuneration according to qualifications and experience
• Medical Insurance Scheme
• Provident Fund
• 13th Salary
• Company’s Group Discount Scheme
• Inhouse fitness room with classes offered
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment
• Opportunities for professional learning and growth

The ideal candidate will possess the following qualifications/skills:

• Bachelor’s degree in Marketing, Communications, or a related field.
• Proven experience in email marketing within the financial industry, preferably in forex or trading.
• Strong understanding of email marketing platforms (e.g., Pardot,HubSpot, Mailchimp or similar), marketing automation tools, and CRM systems.
• Demonstrated proficiency in creating, implementing, and optimizing email campaigns.
• Excellent analytical skills and the ability to derive insights from data.
• Up-to-date knowledge of email marketing trends, best practices, and industry regulations.
• Exceptional written and verbal communication skills.
• Detail-oriented with a focus on delivering high-quality, error-free content.
• Ability to thrive in a fast-paced, dynamic environment.

The successful candidate will be accountable for:

Email Campaign Strategy:

• Develop and execute comprehensive email marketing strategies to engage and retain clients.
• Collaborate with cross-functional teams to align email campaigns with broader marketing initiatives.

Segmentation and Targeting:

• Utilize data-driven insights to segment the audience and tailor email content for specific client segments.
• Implement targeted campaigns to enhance client engagement and conversion rates.

Content Creation:

• Craft compelling and relevant content for email campaigns, newsletters, and promotional materials.
• Ensure messaging aligns with the company’s brand and values while adhering to industry regulations.

Automation and Personalization:

• Implement marketing automation workflows to enhance the efficiency of email campaigns.
• Personalize communications to create a tailored experience for each client.

Performance Analysis:

• Monitor and analyze key performance indicators (KPIs) of email campaigns.
• Use data insights to optimize future campaigns, improve open rates, click-through rates, and conversion rates.

Compliance and Regulations:

• Stay informed about industry regulations and compliance requirements related to email marketing.
• Ensure all email campaigns adhere to legal standards and best practices.

A/B Testing:

• Conduct A/B testing on various elements of email campaigns to optimize performance.
• Implement learnings to continually improve the effectiveness of email communications.

Collaboration:

• Collaborate with operations, design, content, and analytics teams to create cohesive and impactful email campaigns.
• Coordinate with other marketing channels to ensure a unified and consistent brand message.

The successful candidate will receive:

• Remuneration according to qualifications and experience
• Medical Insurance Scheme
• Provident Fund
• 13th Salary
• Company’s Group Discount Scheme
• Inhouse fitness room with classes offered
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment
• Opportunities for professional learning and growth

The ideal candidate will possess the following qualifications/skills:

• Must have experience of about 4 years in a law firm
• Creative, critical thinker, excited to test yourself in one of the most competitive areas of the financial markets
• Interest to gain knowledge of legal framework and requirements of CIFs
• Approaching work with enthusiasm and a desire to learn quickly
• Excellent organization skills, ready to multitask, operate under pressure in challenging work environment
• Strong written and verbal skill in English and Greek language with attention to detail
• Capacity to see problems, address them, and take appropriate action
• Work well in a team and independently
• Be Dynamic with positive personality
• Strong work ethic, professionalism and trustworthy

The successful candidate will be accountable for:

• Assisting with general Legal Matters (agreements, corporate admin, licensing, liquidation)
• Reviewing and providing feedback on new circulars, directives, laws
• Assisting with company’s monitoring
• Providing general support and report to Legal & Compliance Director

The successful candidate will receive:

• Remuneration according to qualifications and experience
• Medical Insurance Scheme
• Provident Fund
• 13th Salary
• Company’s Group Discount Scheme
• Inhouse fitness room with classes offered
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment
• Opportunities for professional learning and growth

The ideal candidate will possess the following qualifications/skills:

• University Degree in Computer Science or related field
• Strong experience in JIRA and Confluence
• Basic Programming Skills
• Good knowledge in SQL
• Good knowledge and application of Agile methodologies across complex projects
• Good knowledge of Microsoft Windows servers, software programming, databases, networking
• Basic Project Management Skills

The successful candidate will be accountable for:

• Analyzing business and technical requirements in collaboration with other business and operational departments.
• Meeting and coordinating with internal and external stakeholders to define project scope, system goals, and requirements.
• Assisting in the coordination of projects from planning and design phases to construction and maintenance.
• Providing basic daily support to end-user issues and software solutions, including tracking and resolution.
• Maintaining basic services and systems.
• Preparing technical testing scenarios for use by the QA department.
• Proposing modifications to existing system architectures to enhance quality and performance.
• Sharing and documenting technical and domain knowledge to improve support and eliminate single points of failure.

The successful candidate will receive:

• Remuneration according to qualifications and experience
• Medical Insurance Scheme
• Provident Fund
• 13th Salary
• Free Parking
• Company’s Group Discount Scheme
• Inhouse fitness room with classes offered
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment
• Opportunities for professional learning and growth

The ideal candidate will possess the following qualifications/skills:

• Bachelor/Masters Degree in the field of computing.
• CySEC certification will be consider as an advantage.
• Minimum of 3 years of hands-on experience as an MT4/MT5 Administrator.
• Proficient in the configuration and maintenance of MT4/MT5 platforms.
• Strong understanding of financial markets, trading, and risk management.
• Experience with other trading platforms will be consider as an advantage.
• Experience with server administration and IT infrastructure.
• Excellent problem-solving and communication skills.
• Ability to work collaboratively in a fast-paced, dynamic environment.

The successful candidate will be accountable for:

• Administer and configure trading servers to optimize performance.
• Ensure proper setup of trading instruments, accounts, and server parameters.
• Perform routine maintenance and updates to keep the platforms secure and up-to-date.
• Keep the testing and development environments up to date.
• Manage user accounts, permissions, and access levels on the trading platforms.
• Provide support for account-related issues and assist in onboarding new users.
• Monitor system performance, addressing any anomalies or issues promptly.
• Conduct troubleshooting and debugging activities to identify and resolve technical problems.
• Collaborate with risk management teams to implement and enforce risk control measures.
• Monitor and analyse trading activities to identify potential risks and irregularities.
• Work with IT teams to integrate the trading platforms with other systems and tools.
• Ensure seamless connectivity with liquidity providers and other third-party services.
• Stay abreast of regulatory changes and ensure compliance with industry standards.
• Implement and maintain security protocols to safeguard trading data and transactions.
• Maintain detailed documentation of configurations, procedures, and troubleshooting steps.
• Provide training to internal teams on platform usage and best practices.

The successful candidate will receive:

• Remuneration according to qualifications and experience
• Medical Insurance Scheme
• Provident Fund
• 13th Salary
• Company’s Group Discount Scheme
• Inhouse fitness room with classes offered
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment
• Opportunities for professional learning and growth

The ideal candidate will possess the following qualifications/skills:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• 2+ years of experience as a Database Developer or similar role, with a strong focus on SQL Server T-SQL.
• Deep understanding of data warehouse design principles.
• Experience with performance tuning, database optimization, and ensuring data integrity.
• Proficiency in creating and optimizing complex SQL queries, stored procedures, and functions.
• Excellent communication skills and the ability to collaborate with both technical and non-technical stakeholders.
• Ability to work independently and as part of a team, managing multiple priorities effectively.

The successful candidate will be accountable for:

• Utilize strong SQL skills to develop efficient data retrieval, transformation processes, and performance tuning.
• Implement and optimize data warehouse solutions, ensuring conformed dimensions, star schemas, and incremental loading.
• Optimize database performance through indexing, tuning, and ensuring data integrity across the systems.
• Collaborate with the IT team to ensure the availability, reliability, and security of the data warehouse environment.
• Collaborate with cross-functional teams to gather and analyze business requirements, translating them into scalable and efficient data models.
• Accurately estimate time and materials required for development work and report progress regularly.
• Share and document technical and domain knowledge to improve team efficiency and reduce risks.
• Stay informed about industry developments and share ideas for best practices with the team.

The successful candidate will receive:

• Remuneration according to qualifications and experience
• Medical Insurance Scheme
• Provident Fund
• 13th Salary
• Company’s Group Discount Scheme
• Inhouse fitness room with classes offered
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment
• Opportunities for professional learning and growth

The ideal candidate will possess the following qualifications/skills:

• Bachelor’s degree in computer science, or a related field.
• Highly motivated team player with strong communication skills.
• Strong analytical and problem-solving skills.
• Basic knowledge of any coding language.
• Understanding of mobile and/or web-based applications.
• At least theoretical understanding of software development lifecycle.
• At least theoretical knowledge of defect management tools like: Jira, RedMine, YouTrack etc.
• At least theoretical knowledge of test management tools like: TestRail, Xray, Zephyr etc.
• Basic understanding of API testing approach – tools like: preferable Postman, Swagger etc.
• Excellent written and verbal communication skills in English.
• Ability to multitask, follow deadlines and stay organized.
• The below could be considered as advantages:

• • Previous work experience in manual and/or automation testing.
  • Experience in automation test.
  • Understanding of ISTQB Foundation Level syllabus
  • Understanding or experience with SQL databases.

The successful candidate will be accountable for:

• Writing and updating test cases based on delivered documentation (TestRail).
• Taking part in manual and automation E2E and regression testing.
• Defect Identification and Reporting (Jira).
• Working with the developers to understand the critical paths and ensure product stability.

The successful candidate will receive:

• Remuneration according to qualifications and experience
• Medical Insurance Scheme
• Provident Fund
• 13th Salary
• Company’s Group Discount Scheme
• Inhouse fitness room with classes offered
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment
• Opportunities for professional learning and growth

The ideal candidate will possess the following qualifications/skills:

• • • • Minimum 1 year of professional experience in test automation, including developing, maintaining, and executing automated test scripts (Java, C# or Java Script) or basic programming skills in any of the programming languages and willingness to learn automation testing.
      • Working experience with test automation tools (e.g. intellij + Appium, Visual Studio + Winium, Selenium WebDriver, Cypress, Postman or other tools)
      • Experience with testing API, web applications, mobile applications or desktop applications
      • University degree in Computer Science or related field
      • Hands-on experience with one or more of the following: TestRail, Jenkins, JIRA, AWS, GitLab
      • Experience in building test automation frameworks
      • Strong analytical, conceptual, and problem-solving skills, able to gather necessary details to determine a proper solution
      • Good command of the English language, both verbal and written

The successful candidate will be accountable for:

• • • • Work as a valued member of the team with personal responsibility, adding value to all test activities as well as other activities in the team
      • Build/Edit/Maintain automation frameworks for testing
      • Identify new technologies and best practices for our growing engineering team
      • Produce high-quality test assets
      • Building Integration and/or end-to-end automated tests
      • Creating/Updating and executing test cases
      • Maintain our manual/automation test suites
      • Ensure key issues detected are appropriately documented, flagged, communicated to resolve promptly

The successful candidate will receive:

• • • • Remuneration according to qualifications and experience
      • Medical Insurance Scheme
      • Provident Fund
      • 13th Salary
      • Company’s Group Discount Scheme
      • Inhouse fitness room with classes offered
      • Modern working space at a central and convenient location of Limassol close to the highway
      • Friendly multinational environment
      • Opportunities for professional learning and growth

The ideal candidate will possess the following qualifications/skills:

• • • • Minimum 3 to 5 years’ experience in FX sales position within a brokerage company.
      • Previous experience in a sales/retention related position.
      • Excellent customer service and communication skills.
      • Overseeing the activities and performance of the sales team.
      • Very good command in English language.

The successful candidate will be accountable for:

• • • • Promote and sell the company’s products and services.
      • Follow the company sales strategy as outlined by management.
      • Offer development and motivation to the sales team.
      • Responsible for daily sales performance to ensure results are delivered and achieved.
      • Profile clients/potential clients to determine level of service and client’s experience.
      • Assist clients and provide guidance on the use of the company’s products and services.
      • Follow up on clients trading accounts and financial market conditions if needed.
      • Maintain and strengthen customer’s relationships by making the company’s identity stronger.
      • Follow up with none-active clients/potential clients and updating clients about new products and features.
      • Report and assist the Branch Manager for any problem arises with customer or any other issues related to the assigned duties for an effective solution.

The successful candidate will receive:

• • • • Remuneration according to qualifications and experience
      • Private medical insurance
      • Friendly multinational environment
      • Opportunities for professional learning and growth

The ideal candidate will possess the following qualifications/skills:

• Graduated with a College/University degree.
• Qualifications in economics/ finance or any related field is a plus.
• Excellent command of the English and Japanese languages, both verbal and written
• Relevant experience background in the forex industry would be considered as an advantage.
• Flexible to work on a weekly rotating shift 24/7 (morning/ afternoon/ night)
• Excellent communication and interpersonal skills.
• Computer literate with strong experience using MS Office applications, trading platforms, CRM Systems, Chat and email system to monitor performance.
• Works independently and as a part of a team with willingness to ensure results are achieved.
• Ability to work under pressure and meet deadlines.
• Ability to work effectively in an office-based environment.

The successful candidate will be accountable for:

• Assists customers to open trading accounts.
• Answering e-mails, amending existing accounts, maintaining client records and liaising with appropriate departments.
• Handles welcome calls/call-back requests.
• Maintains contact with existing clients to ensure high levels of client satisfaction.
• Provides general information regarding platforms and services offered.
• Handling of back-office queries.
• Supporting clients with technical and troubleshooting issues.
• Dealing with customer complaints promptly and effectively.
• Providing support and troubleshooting on Meta Trader platforms.
• Liaising with all departments to resolve issues.
• Suggests ideas and action to develop the market.
• Coordinates with the marketing departments in regards to planning seminars, expos and translations of certain campaigns.
• Forwards any issues or requests to the head of the department and/or the appropriate department.
• Educates the customer where applicable.
• Ability to work in a dynamic and multicultural environment.

The successful candidate will receive:

• Remuneration according to qualifications and experience
• 13th Salary
• Medical Insurance Scheme
• Provident Fund
• Working Permit arrangements for the employee
• Company’s Group Discount Scheme
• Free Parking
• Inhouse fitness room with classes
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment
• Opportunities for professional learning and growth