The role

The Customer Support Department is responsible to interact with customers to provide and process information regarding enquiries, problems and information needed by the customers. The Customer Support Department provides and delivers professional, helpful, high quality service and assistance by the customers.

The ideal candidate will possess the following qualifications/skills:

• Proven customer support experience
• Experience/background in Forex and the Financial Market is a plus
• Excellent command of the English and Arabic / Farsi languages, both verbal and written
• Proficiency in the use of Microsoft Office Word, Excel, Outlook
• Strong phone contact handling skills and active listening
• Ability to work under pressure and meet deadlines
• Excellent communication and presentation skills
• Flexible to work on a weekly rotating shifts (morning/ afternoon/ night)

The successful candidate will be accountable for:

• Effectively managing the company chats, E-mails and calls
• Identifying and assessing customer’s needs to achieve satisfaction
• Receiving and handling inquiries from New Leads and clients through Phone Calls, Chat, E-mails and Portal
• Offer support to the lead/client within the specified time frame
• Updating CRM and keeping records of all communications and action taken
• Interact with other departments to solve inquires raised by clients that requires further investigation by sending tasks
• Follow up with clients and schedule call backs to ensure optimum results and customer satisfaction
• Work independently and in teams
• Follow standard processes and procedures.

The successful candidate will receive:

• Remuneration according to qualifications and experience
• Medical Insurance Scheme
• Provident Fund
• 13th Salary
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment
• Opportunities for professional learning and growth

The ideal candidate will possess the following qualifications/skills:

• Bachelor’s Degree in graphic design
• 2-5 years of graphic design experience or a degree-level professional qualification relevant to graphic design
• Possession of creative fair, versatility conceptual and visual ability
• Proficiency in the use of Adobe Creative Cloud Suite (such as Adobe Photoshop, Illustrator, InDesign, After Effects, Html banners)
• Professionalism regarding time and deadlines
• Knowledge of the financial industry will be considered an advantage
• Excellent oral and written communication skills in English

The successful candidate will be accountable for:

• Designing static and animated banners for use online campaigns and web pages.
• Maintaining the company brand look and guidelines
• Preparing designs across a range of media channels
• Designing offline artwork for print
• Preparing Landing pages that work
• Taking a role in the Marketing department
• UI, UX Design experience will be considered an advantage

The successful candidate will receive:

• Remuneration according to qualifications and experience
• Medical Insurance Scheme
• Provident Fund
• 13th Salary
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment
• Opportunities for professional learning and growth

The role

The Head of Business Developer for the LATAM region will assist the company to meet its strategic goals, by researching new markets and new partnerships.

The ideal candidate will possess the following qualifications/skills:

• Prior work experience at a similar role with a proven track record is required
• Team Player with a strong work ethic
• Able to work under pressure
• Native speaking in Spanish and Fluent in English, both verbal and written
• Must be able to travel extensively in the region

The successful candidate will be accountable for:

• Building market position by locating, developing, defining, negotiating and closing business relationships in the LATAM market
• Seeking out and building new business for Windsor
• Identifying ideas by researching industry and related events, publications and announcements in the market
• Closing new business deals by coordinating requirements, developing and negotiating contracts, integrating contract requirements with business operations
• Plan webinars, seminars and promotions for targeted markets
• Arrange meetings with existing and prospective contacts
• Attend major industry events
• Document business development activities

The successful candidate will receive:

• Remuneration according to qualifications and experience
• Medical Insurance Scheme
• Provident Fund
• 13th Salary
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment
• Opportunities for professional learning and growth

The ideal candidate will possess the following qualifications/skills:

• Holder of a University degree in Finance, Accounting, Business Administration
• ACA / ACCA (or equivalent) qualification is a must – at least partly qualified
• CySEC advance qualification will be a plus
• Minimum 5 years of relevant work experience in complex contexts
• Knowledge of the financial industry is desired
• Proven knowledge of auditing/ accounting standards, procedures, laws and regulations
• Excellent command of Greek and English language, both verbal and written

The successful candidate will be accountable for:

• Manage the Internal Audit department of the Company
• Direct and implement a comprehensive department wide Internal Audit program/ plan
• Assess Company’s control risks and recommend corrective measures
• Assess the process of identification, estimation, evaluation of – and response to – internal audit risk
• Prepare reports for the Board of Directors, the Audit Committee and CySEC
• Determine staffing and budgetary requirements of the IA program
• Report findings related to Internal Control and Internal Audit Findings
• Maintain a comprehensive IA Charter and IA Committee Charter
• Assess compliance with company policies, regulations, legislative requirements, contracts, financial controls and industry standards
• Monitor implementation of audit recommendations and findings
• Liaise with External Auditors, outsourced and/ or co-sourced assurance providers and Regulatory Authorities
• Carry out and Ad-Hoc assignments, audits, (fraud) investigations
• Consult senior management on the improvement of internal controls

The successful candidate will receive:

• Remuneration according to qualifications and experience
• Medical Insurance Scheme
• Provident Fund
• 13th Salary
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment
• Opportunities for professional learning and growth

THE JOB ROLE
Are you a final year student or a recent IT graduate in Computer Science, Maths, Engineering or equivalent? Looking into starting a career in the IT field?

The ideal candidate will possess the following qualifications/skills:

• Join a rapidly expanding team of various IT expertise
• Creative, critical thinker, excited to test yourself in one of the most competitive areas of the financial markets
• Research and develop your own ideas into plans and actions
• Pragmatic and results oriented to deliver solutions
• Enjoy problems solving and issue management
• Possess programming and/ or database experience in languages, such as C, C++, C#, SQL, Java, Python
• Capable of drilling into details with accuracy through data analysis
• Excited to design and implement application, network and cloud solutions with global leaders service providers
• Want to become familiar with Agile and other project management methodologies

The successful candidate will receive:

• Remuneration according to qualifications and experience
• On the job training.
• Medical Insurance Scheme
• Provident Fund
• 13th Salary
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues.
• Opportunities for professional learning and growth

 

Character matters in Windsor, feel free to share other unrelated experiences and memberships/participations you might had in other areas. Any passion, talent, skill, interest you have would be great to have on your CV

Much of the technical skillset can be learnt. What we truly value is your aptitude, growth mindset, drive for collaborative problem solving.

If you picture yourself above, then send your CV

Windsor is an Equal Opportunity Employer and actively committed to promoting equality and diversity and expects all staff to share this commitment.

We wish to thank all applicants for their interest, your application will be treated with full confidentiality.

Those applicants selected for an interview will be contacted by Human Resources.

THE JOB ROLE

Are you a BA Degree in Law holder? Looking into starting a career in an Investment Firm?

The ideal candidate will possess the following qualifications/skills:

• Creative, critical thinker, excited to test yourself in one of the most competitive areas of the financial markets
• Interest to gain knowledge of legal framework and requirements of CIFs
• Approaching work with enthusiasm and a desire to learn quickly
• Excellent organization skills, ready to multitask, operate under pressure in challenging work environment
• Strong written and verbal skill in English and Greek language with attention to detail
• Capacity to see problems, address them, and take appropriate action
• Work well in a team and independently
• Be Dynamic with positive personality
• Strong work ethic, professionalism and trustworthy

The successful candidate will receive:

• Remuneration according to qualifications and experience
• On the job training.
• Medical Insurance Scheme
• Provident Fund
• 13th Salary
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues.
• Opportunities for professional learning and growth

 

Character matters in Windsor, feel free to share other unrelated experiences and memberships/participations you might had in other areas. Any passion, talent, skill, interest you have would be great to have on your CV

Much of the technical skillset can be learnt. What we truly value is your aptitude, growth mindset, drive for collaborative problem solving.

If you picture yourself above, then send your CV

Windsor is an Equal Opportunity Employer and actively committed to promoting equality and diversity and expects all staff to share this commitment.

We wish to thank all applicants for their interest, your application will be treated with full confidentiality.

Those applicants selected for an interview will be contacted by Human Resources.

The ideal candidate will possess the following qualifications/skills:

• Minimum 1 year of professional experience in test automation, including developing, maintaining, and executing automated test scripts (Java or C#)
• Working experience with test automation tools (e.g. intellij + Appium, Visual Studio + Winium, Selenium WebDriver, Postman)
• University degree in Computer Science or related field
• Hands-on experience with one or more of the following: TestRail, Jenkins, JIRA, AWS, GitLab
• Experience in building test automation frameworks
• Strong analytical, conceptual, and problem-solving skills, able to gather necessary details to determine a proper solution
• Good command of the English language, both verbal and written

The successful candidate will be accountable for:

• Work as a valued member of the team with personal responsibility, adding value to all test activities as well as other activities in the team
• Build/Edit/Maintain automation frameworks for testing
• Identify new technologies and best practices for our growing engineering team
• Produce high-quality test assets
• Building Integration and/or end-to-end automated tests
• Creating/Updating and executing test cases
• Maintain our manual/automation test suites
• Ensure key issues detected are appropriately documented, flagged, communicated to resolve promptly

The successful candidate will receive:

• Remuneration according to qualifications and experience
• Medical Insurance Scheme
• Provident Fund
• 13th Salary
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment
• Opportunities for professional learning and growth

The role:

We are looking for a passionate and self-motivated professional to join our team of Marketing team.

The Senior Content Writer will be responsible for developing content for a wide range of company channels including company website, marketing campaigns, social media, emails etc. The candidate will also be responsible in managing and executing the social media strategy for the company as well as understand the client profile for each region and ensure the strategy is in line with the company’s overall vision and goals.

The ideal candidate will possess the following qualifications/skills:

• MA/MSc University Degree in Marketing or any other related subjects
• Preferably a minimum 3-5 years’ experience in similar or related position
• Proven record of excellent writing demonstrated in a professional portfolio
• Impeccable grasp of the English language, including idioms spelling and grammar.
• Ability to work independently with little or no daily supervision
• Strong interpersonal skills and willingness to communicate with colleagues, and management
• Ability to work on multiple projects with different objectives simultaneously
• Strict adherence to the style guides of each company and their policies for publication
• Good time management skills, including prioritizing, scheduling, and adapting as necessary
• Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word, Excel, Outlook, and PowerPoint
• Familiarity to the company’s brand image, products, and services
• Excellent verbal and written communication skills
• Team Player with a strong work ethic
• Able to work under pressure
• Strong detail oriented and Organizational skills
• Ability to work under pressure and meet pressing deadlines
• Must be eligible to work in Cyprus

The successful candidate will be accountable for:

• Conducting in-depth research on industry-related topics in order to develop original content.
• Developing content for marketing campaigns, banners, blogs, articles, product descriptions, social media, email and the company website.
• Proofreading content for errors and inconsistencies.
• Develop website content.
• Creating compelling headlines and body copy that will capture the attention of the target audience.
• Identifying customers’ needs and recommending new content to address gaps in the company’s current content.
• Design and implement social media strategy to align with business goals
• Set specific objectives and report on ROI
• Generate, edit, publish and share engaging content on social media daily (e.g. original text, photos, videos and news)
• Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Stay up to date with current technologies and trends in social media, design tools and applications

The successful candidate will receive:

• Salary directly dependent on candidate’s profile and experience
• Private health insurance
• 13th salary
• Provident fund
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues
• Opportunities for professional learning and growth